When will my item ship?
- Most items ship within 48 hours however some of our items are custom made and do require up to 7 business days. If you have any questions feel free to email us regarding when your item will ship. We respond to all emails within 1-2 hours 9 am to 8 pm Pacific Time Mon-Fri and within 4-5 hours Sat/Sun and Holidays.
How long will it take for me to receive my order once it’s shipped?
- Once your order is shipped, you should receive it within 1-5 business days depending on your shipping speed choice. Please keep in mind the shipping method you chose at checkout is the transit time NOT the processing time.
Due to Covid-19 we are experiencing delays with our suppliers which in turn is slowing down our turnaround time. We strive to get every order out within 48 hours (see above for handmade items processing times). While we are not responsible for delays once the items are shipped on our end we will do everything we can to help your item reach you. During this time if you are concerned about the cost of your item we do suggest purchasing insurance.